Below is a collection of articles, news, and announcements associated with our industry.

Posts Tagged ‘Appraisal Management Companies’

In the News – Is HVCC working? Pt. 3

Monday, June 14th, 2010

Federal Housing Finance AgencyPart 3 of 3:

The stated purpose of HVCC was to protect appraiser independence and prevent originators from putting pressure on appraisers to produce a desired value, with the intent being to protect consumers.  There it is again-the originator is the problem.  The originator is the popular scapegoat for all things that went south in the mortgage industry.  That’s an entirely different debate though so let’s stay on task here.

Did some originators unduly coerce appraisers to inflate values?  Yes.  Did that need to be addressed?  Most certainly.  But as the old saying goes, “if you outlaw guns, only outlaws will have guns”.  In other words, if an originator is intent on influencing value to make a loan work they will figure out a way – HVCC or not.  And as is often the case, you fix one thing and another gets broken.  Talk to originators and consumers and you’ll find unintended consequences of HVCC that don’t exactly fall in the category of protecting consumers.

A value check with an appraiser, prior to proceeding on a refinance, is a great customer service and makes good business sense.  Homeowners often have an unrealistic (or no) idea of what their home is really worth.  Pre-HVCC, a quick email to an appraiser to see if a $200,000 value was in the ballpark for 123 Anywhere Street was allowed.  With that you could quote a rate, have an idea if MI was necessary, etc., but moreover just see if the refinance made sense for the consumer.  And you could resolve all this before spending the consumer’s money and the consumer’s and originator’s time.  But not anymore.  Value checks are prohibited and the consumer must “pay to play”, i.e. incur the appraisal fee and hope for the best.

And that segues nicely into what consumers pay now for those appraisals.  There is no set fee in the industry but remember the Appraisal Management Company (AMC) that has to get paid?  Enter the consumer via higher appraisal fees.  Appraisals are now $50-$100 higher than pre-HVCC.

And finally, what about when there is an issue with the appraisal?  Maybe other comps are available, the originator knows a listing comp will be requested, the underwriter will need a better explanation of an adjustment.  The originator can’t make that call now.  S/he gets info from a Realtor, gives it to the lender’s appraisal department, who gives it to the AMC, who gives it to the appraiser…..that’s a lot of cooks in the kitchen.  And much gets lost in the translation.  The result is a process that’s inefficient at best with ultimately the consumer paying the price-whether it be in a time delay, lock extension fees, review appraisal fees or otherwise.

So is HVCC working?  The answer really depends on who you’re asking.

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In the News – Is HVCC working? Pt. 2: Appraiser’s Point of View

Thursday, June 3rd, 2010

Federal Housing Finance AgencySo overall, lenders seem to be content with HVCC.  That’s one out of four.  But how about appraisers?

The popular method for lenders to comply with HVCC has been to contract with an appraisal management company (AMC) to handle the appraisal process (though some are managing the process internally).  In this arrangement, the appraisal order is placed with the AMC by a non-production person in the lender’s office, the order is assigned on a random basis to one of the appraisers in a pool, and if the appraiser accepts the order, the appraisal goes forward.  Sounds simple enough and workable, right?  Most appraisers I’ve talked to are somewhat ambivalent on the issue.   They’ve lost business from long term, cultivated, relationships but picked up business from others in the random assignment process.  There’s a middleman now (remember the AMC) and middlemen have to get paid.  We’ve all heard of AMCs demanding appraisers to accept a lower fee for reports to be on their panel.  A common refrain is less qualified appraisers that otherwise might not be able to get business on their own, gladly step in on these terms with the result being poorer quality appraisals.  So, appraisers have had to deal with that issue, but established ones seem to have figured out how to get their fair share.

Additionally, some appraisers lament the fact that when they realize a value is not going to work, the line of communication to the loan officer is broken, preventing them from discussing the issue and potentially stopping the order, saving time and money for all involved.  And remember, there is still a relationship component in business, a fun part aside from just making money.  And HVCC has essentially eliminated some long time relationships between loan officers and appraisers.  But overall, the sense I get from appraisers is a position of neutrality with respect to HVCC.  There are positives and negatives, but at the end of the day it’s a push; just different.  And what’s not in the mortgage business these days?

Ah, but now it gets more interesting.  Two (lenders and appraisers) seem to be okay with HVCC but how about consumers and loan officers?  Stronger opinions emerge, and those we will begin to tackle next time…

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In the News – Is HVCC working? The Real Answer? Well, It Depends.

Thursday, May 27th, 2010

Federal Housing Finance AgencyThe industry has had a year to operate within HVCC guidelines and the benefits of it pretty clearly depend on just whom you ask.

May 1, 2009 marked the implementation of another regulation on the mortgage industry when Fannie Mae and Freddie Mac adopted the Home Valuation Code of Conduct (HVCC) as a result of an agreement between their regulator, the Federal Housing Finance Agency (FHFA), and the New York State Attorney General.  One of many initiatives aimed at improving loan quality in the wake of the subprime market meltdown (and we’re finding quality problems weren’t limited to the subprime market) HVCC’s intent was to ensure appraiser independence in the valuation process, thereby improving appraisal quality.  Doing so, it was reasoned, would better serve lenders because they would get more accurate valuations on which to base their loan decisions.  And borrowers as well would be protected from obligating themselves on loan amounts based on inflated property values.

So is HVCC working?  Well, who are you asking?  Basically you have four different players in the origination process impacted by HVCC- the lender (and we’ll include Fannie and Freddie in this category to keep it simpler), the appraiser, the originator and the borrower.  Let’s take it one step at a time.

Lenders, at least publicly, seem to be content HVCC is working.  Remember here the originator was the popular choice of many as the culprit responsible for a lot of the problems in the industry (that is an entirely different debate to be saved for another day).  And eliminating contact between the originator and the appraiser eliminates the likelihood that the originator will influence the appraiser’s opinion of value.  No matter your role in the business, I think we can all agree that is a good thing.  Originators are not trained to appraise real estate.  Additionally, this separation basically eliminates for lenders another front for attack from regulators on appraisal quality.  There are statistics out supporting the position that appraisal quality is up, appraisal fraud is down and better loans are being made today as a result of HVCC.  Arguments for the success of HVCC from lenders abound.  But talk to appraisers, originators and consumers and you’ll likely get a very different view.  And not surprisingly, those views won’t all be the same.  So is HVCC working for them?  Well, it depends.  We’ll dissect their views a little bit next time.

Additional Resources:

HVCC FAQs

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